Frequently Asked Questions
Frequently Asked Questions
If you have any other questions, please contact us.
Tell:+8631189923262 E-mall:sunny@sheepskin-factory.com
Can you provide product samples? How much is the sample fee and delivery time?
Can you provide product samples? How much is the sample fee and delivery time?
We can provide free samples for standard products (you only need to bear the shipping cost); for customized samples, the sample fee will be refunded in proportion to the order value. The sample delivery time is within 3days for standard styles and 7-10days for customized styles, and we will arrange express delivery with a tracking number for you.
What are the features?What is your MOQ (Minimum Order Quantity)?
What are the features?What is your MOQ (Minimum Order Quantity)?
Our regular MOQ is 100pcs for standard products. For customized orders, the MOQ is negotiable according to your specific requirements (such as design complexity, material selection). We also support small trial orders for new customers to test the market.
What materials do your products use? Can you provide material certificates?
What materials do your products use? Can you provide material certificates?
Our products are made of 100% genuine sheepskin sourced from qualified suppliers, and all comply with International standard environmental and quality requirements. We can provide material inspection reports, and other relevant certificates as required, and support third-party testing (the testing fee is borne by the buyer if it is not specified in the contract).
Can you do OEM/ODM customization?
Can you do OEM/ODM customization?
Our professional R&D and design team, with extensive OEM/ODM experience, offers one-stop customization services: LOGO printing/embossing, product shape/color adjustment, packaging customization (gift boxes, labels, outer cartons), and even new product development based on your design drawings/samples.
What payment terms do you accept?
What payment terms do you accept?
We accept the following mainstream international payment terms (negotiable for long-term cooperative customers): ① T/T (Telegraphic Transfer): 30% deposit in advance, 70% balance before shipment (with shipping documents provided); ② L/C (Letter of Credit): Irrevocable sight L/C issued by a first-class bank; ③ Western Union/PayPal (only for sample fee/small amount payment). All payments are settled in USD/CNY.
What shipping methods do you provide?
What shipping methods do you provide?
We provide three mainstream shipping methods to meet different delivery needs, and the specific costs are calculated according to the cargo weight/volume and destination:
① Express (DHL/FedEx/UPS/TNT):
② Air freight
③ Sea freight